Frequently Asked Questions

Everything you need to know about working with us. Can't find what you're looking for? Feel free to reach out.

First, you send us an email describing your project, your goals, and (if available) your website. Then we schedule a call via Calendly to discuss your needs. We propose a structure and provide an estimate that fits in your budget. If we agree to proceed, We email you a detailed Scope of work outlining deliverables, expected timeline, and next steps.

Yes, You are entitled to up to two free edits within the first month after project completion. Additional edits can be arranged separately.

Payment is not required all at once. A 40% deposit is typically paid upfront. The remainder can be split into one or multiple installments, depending on the projects length and complexity. Exact terms are included in the Scope of Work.

Yes, walkthrough videos can be provided. These are offered as an optional add-on and will incur an additional fee.

Most projects are completed within 1-4 weeks, depending on complexity and scope. The expected timeline is included in the Scope of Work.

During our initial call, We help clarify your goals and design a structure that fits your needs before work begins.

All project data and materials are kept confidential and secure throughout the process, We'll ask for consent before posting the project on the portfolio, and We won't use the actual material in the pictures to keep your data private.

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